Job offer: [English] Import/Export Operation Staff for Japanese company in Hanoi

LOCATION
Hanoi

COMPANY OVERVIEW
Our client is a Japanese Logistic Company in Ha Noi

JOB RESPONSIBILITIES
Import Operations:
 

• Receive pre-alerts from overseas, file manifests, send arrival notices, and release delivery orders to customers.
• Coordinate with customers for import customs clearance, update cargo release details to consignees (CNEE).
• Verify import procedures and requirements, including MSDS, HS codes, and import licenses, and respond to customer and overseas inquiries.
• Input revenue/cost data into the system, confirm costs with agents, and handle the internal data entry and billing (Debit/Credit Notes).
• Stay updated on import regulations and compliance.
• Liaise with other departments and overseas offices.
• Support other tasks as directed by the Board of Directors (BOD).

Export Operations:
 

• Manage inquiries from customers/overseas agents and arrange bookings.
• Coordinate export customs clearance procedures and provide updates to customers.
• Verify export documentation requirements, such as MSDS, HS codes.
• Issue House Bills, update VGM/MBL, and manage submissions to AFR, ENS, AMS, and FMC as required.
• Send pre-alerts to overseas agents and relevant parties.
• Enter revenue/cost data into the system, confirm costs with agents, and manage billing processes.
• Track and manage telex releases from carriers.
• Stay informed of export laws and regulations.
• Collaborate with internal departments and international offices.
• Perform other duties as assigned by the BOD.

JOB REQUIREMENTS

• 3-4 years in freight forwarding/logistics (air/sea freight, customs brokerage).
• Bachelor’s degree in Economics, Foreign Trade, or related fields.
• Fluent in English and proficient in Microsoft Office.
• Strong communication, negotiation, and time management skills.
• High responsibility, team-oriented, and motivated to learn.

BENEFITS

• Competitive salary with performance-based bonuses
• Working hours: 8:00 AM - 5:00 PM (Saturday work-from-home)
• Probation: 2 months (85% salary), negotiable salary, annual bonus, salary review
• 12 annual leave days + Vietnamese public holidays
• Various allowances (travel, language, seniority), health check-ups, mobile phone/SIM for work.

Apply online or feel free to contact me directly via [email protected] for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
 
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